TERMS & CONDITIONS
**** CHECK WITH LOCAL BUILDING INSPECTOR FOR ANY CODE REQUIREMENTS OR PERMITS BEFORE DOING ANY REPAIRES THAT MAY REQUIRE COMPLYING WITH LOCAL OR STATE LAWS !!! ****
Most orders ship within 24hrs. after being received Mon. - Thur. . Orders received on Fri., if to late to get pick up by a carrier same day, will ship on Mon. of the following week. No shipments on Holidays or weekends. Delivery time is usually 3-5 working days in the continental USA.
If faster shipping is desired, contact Seal Tight Solutions for shipping options and extra fees.
Shipments to Canada will vary in time due to customs and carrier. Once at the border the customer is contacted by the carrier and any taxes, duty or fees will need to be paid by the Canadian customer as well as shipping fees from the border to the final destination.
When your package arrives and you see visible damage, refuse the shipment. The shipping carrier will notify STS and a replacement of product(s) will be sent out at no extra charge.
100% SATISFACTION GUARANTEE!
If for any reason you are not fully satisfied with our products within the first 15 days after receiving, you may return them, no questions asked! STS will return 100% of the original purchased price within 15 days of receiving and verifying the returned products.
There are only 3 Conditions:
- Purchaser must notify Seal Tight Solutions, Inc prior to returning items, either by phone or E-mail
- Purchaser is responsible for return shipping and fees
- Returned items must be in un-used condition
Contact Seal Tight Solutions within 3 days of receiving your products with shortage claim. At Seal Tight Solutions discretion, all items in box received with shortage may be required to be returned (see return policy) for replacement at no charge or item shorted may be sent by itself at no charge.
Personal Information Provided:
STS takes your privacy seriously. Here at STS, we do not rent, sell or share our customers name, personal or non-personal information and e-mail addresses with any third parties. STS maintains strict security with all information provided. The only time that an e-mail address or name is re-used, unless otherwise directed, is when a customer suggests us to a friend.
Damage Disclaimer: Because the product (s) are applied by person (s) other than the supplier, the supplier does not provide any warranties, expressed or implied, except for the performance of the product as it is stated. Supplier shall not be held liable for any result of injury, direct or indirect damages from the use of products supplied to the purchaser, installer or end user. Determining the use or intended use for a product purchased is the purchasers decision and the purchaser assumes all risks and liabilities arising from the use of supplied products. Supplier is not to be held responsible for property damage resulting from the use, application or installation of products sold. The responsibility for any property damage from the use, application or installation of suppliers products is the sole responsibility of the purchaser, installer or end user. STS recommends to read the step by step instructions as well as watch any instructional Video's found on our site prior to installing!
Product Information Disclaimer: All information provided on this site is intended for the use of being a helpful guide to the purchaser. We disclaim any liability for information and advise that is stated or given on our site. Information and advise given is based on our knowledge, experience, research and or opinion, and is intended for use as a guide only. Our information is not to be considered a substitute for any professional advice of any kind, medical, technical or any other. We recommend and encourage our customers to consider researching other sites, as well as links provided on our site, for more information and options for your needs.
Shipping Disclaimer: All products shipped by supplier are insured or at the risk of the supplier, prior to purchaser receiving. If the product is damaged during shipment and the purchaser accepts the shipment, then later requests refund for a product damaged during shipment, refund of the damaged product will then be at the sole discretion of the supplier. See “Terms & Conditions” for more information.
Installation / Cost Disclaimer: Installation by outside contractors, that are recommended by Seal Tight Solutions, are not insured by nor the responsibility of Seal Tight Solutions. Contractors that are suggested are for the customers benefit only. Customers should request contractors to show proof that they are licensed and bonded before being allowed to perform any work. We, at Seal Tight Solutions, research contractors before suggesting them, but sometimes all the information is not given or available to us. Installation costs may vary if the contractor has to perform work other than installing our product, such as cleaning and removing debris, moving or tying up loose cords and cables, installing sump pump/pit or drain tile, etc… . It is the customers responsibility and benefit, at least for any suggested contractor by Seal Tight Solutions, to verify that there are no additional costs, and if there are, to quote the additional costs before starting any work!
Note: Seal Tight Solutions would like any feed back, positive or negative on contractors that are recommended by us. This is so we can keep an evaluation of the contractors we suggest, as well as, know that we are recommending only professional, courteous and qualified contractors to our customers.